Coming of Age in the 2020s

In this year’s Predictions, Bryan Gildenberg brings the retail world of 2020 into view. Top trends like the rise of omnichannel, the expansion of services, and the increase in data-driven decisions have been steadily gaining steam in retail. As they grow, they move from small scale to medium-sized changes in how retailers need to operate. Pulling from our U.S., European, and Global Outlooks, this piece dissects key trends and outlines the new ways to define success in the 2020s.

Read Now

Dive into our regional outlooks during the U.S. and European Outlook Webinars. Led by Kantar Consulting experts, each webinar speaks to the overarching regional retail trends and offers actionable steps to switch on growth.

2019+ U.S. Retail Outlook Webinar:
Doing More with Less

Major retailers across the U.S. are feeling better and doing more about their prospects as past strategic initiatives to improve store productivity, shopper engagement, and digital fulfilment pay off. How can you align to their strategic initiatives to drive growth?

Watch Now

2019+ European Retail Outlook Webinar:
Winning in New Uncertainties

Fewer resources means greater challenges, driving a new set of critical success factors with retailers and aligning with how key customers are fueled, framed, and frequented. Are you equipped to not only survive, but thrive?

Watch Now


Bryan Gildenberg and Simon Johnstone discuss the key retail trends to watch for in 2019.

Connect with our Thought Leaders

Chief Knowledge Officer

Managing Director

Director, Retail Insights

Senior Analyst

Contact us